Shopping cart
Select the products you would like to order by clicking on the "Add to shopping cart" button. This will add your selection to the shopping cart. You can change this selection at any time until you send your order by changing the number of products, deleting the selection by clicking on the "Remove" box or canceling the order process. Clicking on the "Checkout" button will take you to the next order step.
Checkout
Please log in with your e-mail address and password if you already have a customer account, otherwise register as a new customer. Your data will be collected, processed and used in compliance with data protection regulations. It will not be used for any other purpose or passed on to third parties. If you are already registered, you can now select the shipping method. By clicking the "Continue" button, you will be taken to the next order step.
Check billing address / select payment method
Now check your billing address and enter your desired payment method. By clicking the "Next" button, you will be taken to the next order step.
Check shipping address / select shipping method
Now check your shipping address and enter your desired shipping method. Click the "Next" button to proceed to the next order step.
Shipping costs:
Shipping within Germany is free of charge. Shipping within the EU and internationally is not free of charge.
The estimated shipping time is 2 - 5 working days, for orders on Sundays and public holidays the shipping time may take a little longer. Please note that the delivery time directly after a new drop can take up to two weeks.
Returns / Revocation
Prest Studios GmbH guarantees a refund provided that all items are returned in the same condition in which they were received. This means that the items must not be damaged, soiled, washed, altered or worn (with the exception of the fitting). In addition, all tags and labels must be intact and in their original condition. If the label has been removed, the exchange is not guaranteed. As mentioned above, the cost of shipping the goods to the customer will not be refunded under any circumstances.
The customer is responsible for the return shipping costs. Please obtain a return receipt and keep it in a safe place so that you can prove your return in the event of loss. Please do not send the product back to us carriage forward or uninsured within 14 days of receipt! Register your return beforehand in our returns portal under Service & Support. Then please send the goods back to the following address:
PREST STUDIOS - RETURNS
c/o Beckmann Systemlogistik GmbH
Dieselstr. 2
50859 Cologne-Lövenich
Germany