Shipping policy

 

shopping cart

Select the products you want to order by clicking the "in the shopping cart" button. This puts your selection in the shopping cart. You can change this selection at any time until you send your order, in which you change the number of products, delete the selection by clicking the box "Remove" or brings off the ordering process. By clicking the "Till" button you will get to the next order step.

Checkout

Please register with your email address and password if you already have a customer account, otherwise register as a new customer. Your data will be collected, processed and used in compliance with the data protection regulations. There is no other use or passing on to third parties. If you are already registered, you can now select the shipping method. By clicking the button "Next" you get to the next order step.

Check the billing address / Select payment method

Now check your billing address and enter your desired payment method. By clicking the button "Next" you get to the next order step.

Check the shipping address / Select shipping method

Now check your shipping address and enter your desired shipping. By clicking the button "Next" you get to the next order step.

Shipping:

Despatch within Germany is free-of-charge. Shipping within the EU and internationally deviates from it and is not free of charge.

The expected shipping time is 2 - 5 working days, when ordering on Sundays and public holidays, the shipping time can take a little longer. Please note that the delivery time can last up to two weeks immediately after a new drop.

Return / revocation

Prest Studios GmbH guarantees a repayment that all items have been returned in the state in which they were at receipt. This means that the articles must not be damaged, dirty, washed, changed or worn (with the exception of the fitting). In addition, all followers and labels must be intact and in its original condition. If the label has been removed, the exchange is not guaranteed. As already mentioned above, the costs for the arrival of the goods to the customer will never be reimbursed.

 

The customer bears the shipping costs of the return. Please let yourself be issued a return lever and keep it well in order to be able to prove your return in the event of a loss. Please do not send the product back to us within 14 days of receipt! Register your return in our return portal under Service & Support. Then please send the goods back to the following address:

Prest Studios
z.h. Summer
Schanzenstrasse 35
Gibid. 302 B/C
51063 Cologne
Germany